Shipping & Returns

Shipping:

In-stock orders will ship the next business day.
Items not in stock will be available to ship within 1-2 weeks.
Orders placed for in-store pickup must be retrieved within 3 days.
UPS or USPS Ground Shipping: FREE 
UPS or USPS 2nd Day Air: $24
UPS or USPS 1 Day Air: $38

Returns:

If you are not completely satisfied with your purchase, please contact us immediately - we want to do everything we can to make it right.

In-store purchases:

Returns made within 7 days with the receipt are eligible for a full refund.
Items must be unworn, unwashed, with tags attached.  Shoes and other items must be in their original, undamaged manufacturer's box.
Store credit will be issued for inherited items.
Clearance items and swimwear are final sale.

Online purchases:

We offer $5 flat return shipping with the label included in your delivery.  
Returns postmarked 7 days from the delivery date are eligible for a full refund, less the $5 return shipping.
Items must be unworn, unwashed, with tags attached.  Shoes and other items must be in their original, undamaged manufacturer's box.  
Items must be returned (postmarked) within 7 days of delivery date.
Jean Theory: is not responsible for items lost or damaged in transit.  Return shipping fees are the customer's responsibility.  

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