Shipping & Returns
Shipping:
Please allow 1-3 business days for processing.
(email or text us if timing is important)
Items not in stock will be available to ship within 1-2 weeks.
Orders placed for pickup must be retrieved within 5 days.
US Domestic Shipping via UPS or USPS: FREE for orders $100+
Flat Rate Domestic Shipping: $8.00
2nd Day Air: $24
1 Day Air: $38
Canada Flat Rate: $12
Returns:
If you are not completely satisfied with your purchase, please contact us immediately - we want to help!
Items must be returned (or postmarked) within 10 days of purchase/delivery, unworn, unwashed, with tags attached, and proof of purchase.
Shoes and other items must be in their original, undamaged manufacturer's box. Clearance items are final sale.
Shoes and other items must be in their original, undamaged manufacturer's box. Clearance items are final sale.
Please contact us for a shipping label (we're saving trees!) - a $5 flat rate return shipping fee will be deducted from your refund.
Jean Theory: is not responsible for items lost or damaged in transit.
