Shipping & Returns

Shipping:

In-stock orders will ship the next business day.
Items not in stock will be available to ship within 1-2 weeks.
Orders placed for in-store pickup must be retrieved within 3 days.
UPS or USPS Ground Shipping: FREE 
UPS or USPS 2nd Day Air: $24
UPS or USPS 1 Day Air: $38

Returns:

If you are not completely satisfied with your purchase, please contact us immediately - we want to do everything we can to correct the problem.

In-store purchases:

Returns made within 7 days with the receipt are eligible for a full refund.
Items must be unworn, unwashed, with tags attached.
Store credit will be issued for inherited items.
Clearance items are final sale.

Online purchases:

Please email us (hello@jeantheory.com) within 5 days of receiving merchandise if you wish to make a return.
All items must be returned unworn and unwashed.  Clothing items must have original tags intact and undamaged; shoes must be in their original manufacturer's box undamaged.
Inherited Jeans can be returned for Store Credit only; Clearance items are FINAL SALE.
Items must be returned (postmarked) within 7 days of delivery date.
Please email us with your order number and return tracking number.
Jean Theory: is not responsible for items lost or damaged in transit.  Return shipping fees are the customer's responsibility.  

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